Accessibility

Location of wheelchair spaces

  • Trains have areas reserved for wheelchairs in the R1 carriages (central section of the train).
  •  The entry mode and the operation of the ramps are different depending on the types of trains, which are classified, according to their degree of accessibility, based on the criteria set out below:
Icono accesibilidad

 

 

Luz dintel Puerta "B"
Luz dintel Puerta "A"
Puerta "B"
Puerta "A"
Luz exterior Puerta "A" y Puerta "B"

 

Classification according to accessibility

Type 1: Stations in which the train/platform ramp is necessary and the demand for its use is high.

  • Station accessible via door for people with limited mobility with ramp (Door B).
  • Automatic deployment of the ramp and door.
  • You do not need to request access.

Type 2: Stations in which the train/platform ramp is necessary and the demand for its use is low.

  • Station accessible via door for people with limited mobility with ramp (Door B).
  • You must request its use if needed: By pressing the Reduced Mobility button near the wheelchair space, using the ONCE control, it will be activated by the engine driver or by an external Reduced Mobility control in the ticket office.
  • o Once enabled, the ramp deploys and the door opens automatically.

Type 3: Stations with easy train/platform transition.

  • o Station accessible via a Reduced Mobility door without a ramp (centre of the carriage), (Door A).

Type 4: Stations in which the train/platform transit cannot be covered by means of a ramp (excessive distance) or the platform is not accessible from the exterior of the station.

  • The station is not accessible for some reason (platform/train) or access from outside the station to the platform is not possible.
  • No ramps will be enabled and no door will be signposted as accessible.

Line BILBAO - DONOSTIA / SAN SEBASTIAN 

 

Station Type of station - Donostia sense Type of station - Bilbao sense
ATXURI 3 3
BOLUETA 2 2
ETXEBARRI 3 3
ARIZ 3 3
ZUHATZU 3 3
USANSOLO 3 3
BEDIA 4 4
LEMOA 3 3
AMOREBIETA 3 3
EUBA 3 3
DURANGO 3 3
TRAÑA 3 3
BERRIZ 3 3
ZALDIBAR 3 3
ERMUA 3 3
ERROTABERRI 3 3
SAN LORENTZO 2 2
UNIBERTSITATEA 4 3
AMAÑA 3 3
ARDANTZA 3 3
EIBAR 3 3
AZITAIN 3 3
ELGOIBAR 3 3
TOLETXEGAIN 3 3
ALTZOLA 4 4
MENDARO 3 3
DEBA 3 3
ARROA 3 3
ZUMAIA 2 2
ZARAUTZ 3 3
SAN PELAIO 2 2
AIA-ORIO 3 3
USURBIL 3 3
ERREKALDE 3 3
AÑORGA 3 3
LUGARITZ 3 3
DONOSTIA - SAN SEBASTIAN 3 3

Line LASARTE - HENDAIA

Station Type of station - Hendaia sense Type of station - Lasarte sense
LASARTE 3 3
ERREKALDE 3 3
AÑORGA 3 3
LUGARITZ 3 3
DONOSTI - SAN SEBASTIAN 3 3
ANOETA 3 3
LOIOLA 3 3
INTXAURRONDO 3 3
HERRERA 3 3
ALTZA 3 3
PASAIA 3 2
GALTZARABORDA 3 3
ERRENTERIA 3 2
FANDERIA 3 3
OIARTZUN 3 3
GAINTXURIZKETA 3 3
BENTAK 3 3
BELASKOENEA 2 2
IRUN - COLON 3 3
IRUN - FICOBA 3 3
HENDAIA 1 1

Line AMOREBIETA - BERMEO

Station Type of station - Bermeo sense Type of station - Bilbao sense
AMOREBIETA GERALEKUA 3 3
ZUGASTIETA 2 4
MUXIKA 2 3
LURGORRI 2 2
GERNIKA 3 3
INSTITUTOA 2 2
FORUA 3 3
BUSTURIA - SAN KRISTOBAL 2 2
BUSTURIA - AXPE 3 3
BUSTURIA - ITSASBEGI 2 4
MUNDAKA 3 3
BERMEO 3 3

Line TXORIERRI

Station Type of station - Lezama sense Type of station - Lutxana sense
LUTXANA 3 3
ZANGROIZ 3 3
SONDIKA 3 3
OLA 3 3
LARRONDO 3 3
ELOTXEBERRI 3 3
DERIO 3 3
LEKUNBIZ 3 3
ZAMUDIO 3 3
LA CRUZ - KRUTZETA 3 3
LEZAMA 3 3